Sewa Setu Old Age Pension · Dept. of Social Welfare
Government of Purvanchal RTPS · 15-day disposal Scheme Evals

Department of Social Welfare / SSP 2026

Old age security,
applied for in your own voice.

The Purvanchal Old Age Pension gives Rs. 250 a month to residents aged 60 and above. Until now the form assumed you could read it. Sewa Setu keeps the form — and adds a Sahayak who takes the whole application over the phone, in Hindi, Hinglish or English, reading every answer back before anything is filed.

Application window open · closes in about 4 hours (midnight, 31 October)
Two ways in
01

Voice first

Sahayak takes the call

Press the button and speak. Sahayak verifies your mobile with an OTP, asks for one detail at a time, opens the camera when it needs your age proof, then reads the whole application back to you. Nothing is submitted until you say yes.

Start the voice application Hindi · Hinglish · English
02

Form

The six-step portal

The original departmental form, unchanged in substance: mobile verification, personal details, address, bank details, age proof upload and the declaration. Every stage is saved as you go.

Open the form Takes about 6 minutes

How an application moves

One record, four hands, one clock.

i. Citizen files By voice or form. OTP-verified mobile, bank details validated, age proof captured.
ii. Block officer reviews The queue is sorted by the RTPS clock; the copilot flags age, duplicates and document mismatches.
iii. Decision is recorded Approve or reject with a reason. Every action lands in the audit trail with an actor and a timestamp.
iv. Clock decides the rest Undecided at 15 days, the nightly job deems it approved — the citizen is never punished for delay.

For reviewers

Everything below runs against the live database, not a mock.

MCP console

Drive both the citizen's and the officer's tool surfaces by hand, or run the whole two-step journey in one press and read the raw tool traffic.

Open console →

Evaluation dashboard

Five synthetic citizens — including a hostile one — replayed against the assistant, with the resulting database rows checked pass or fail.

Open dashboard →

Officer copilot

The block officer's own assistant: triage a queue, inspect a dossier, confirm a batch. Streaming replies, human-in-the-loop by construction.

Open copilot ↗

Applying in person. Every block development office can file this application on your behalf. No agent, middleman or fee is required for any part of this scheme.