{"client":"in-process","failed":0,"finished_at":"2026-10-31 12:19:14","passed":6,"results":[{"age":65,"block":"Borgaon","checks":[{"detail":"status (expected 'PENDING', got 'PENDING')","label":"application committed as PENDING","ok":true},{"detail":"applicant_name (expected 'Rukmini Devi', got 'Rukmini Devi')","label":"applicant name stored","ok":true},{"detail":"block (expected 'Borgaon', got 'Borgaon')","label":"block stored","ok":true},{"detail":"village (expected 'Kathoni', got 'Kathoni')","label":"village stored","ok":true},{"detail":"doc_path (expected 'voice:VOTER_ID', got 'voice:VOTER_ID')","label":"age-proof document recorded","ok":true},{"detail":"ifsc (expected 'SBIN0003077', got 'SBIN0003077')","label":"bank details stored","ok":true},{"detail":"app_no='SSP26180798'","label":"application number issued","ok":true},{"detail":"audit=['SUBMIT']","label":"SUBMIT recorded in the audit trail","ok":true},{"detail":"portal_users row present","label":"status-portal account created","ok":true}],"dialect":"straightforward Hindi","duration_ms":5096,"expectation":"A PENDING application in the portal, with the voter card recorded as the age proof and a SUBMIT entry in the audit trail.","intent":"Apply for the old age pension. Widow, lives alone, has her voter card, and wants the application submitted today.","mobile":"9000000001","name":"Rukmini Devi","persona_id":"eligible_senior","started_at":"2026-10-31 12:18:55","status":"PASSED","tool_calls":[{"arguments":{"mobile":"9000000001"},"ok":true,"tool":"send_otp"},{"arguments":{"mobile":"9000000001","otp":"******"},"ok":true,"tool":"verify_otp"},{"arguments":{"mobile":"9000000001"},"ok":true,"tool":"get_application_status"},{"arguments":{"dob":"14/08/1961","residency":"Purvanchal"},"ok":true,"tool":"check_eligibility"},{"arguments":{},"ok":true,"tool":"get_blocks"},{"arguments":{"account_number":"160062760653","ifsc":"SBIN0003077"},"ok":true,"tool":"validate_bank_details"},{"arguments":{"applicant_name":"Rukmini Devi","bank_account":"160062760653","block":"Borgaon","dob":"14/08/1961","doc_type":"VOTER_ID","gender":"Female","husband_name":"Late Shri Hari Dutta","ifsc":"SBIN0003077","marital_status":"Widowed","mobile":"9000000001","village":"Kathoni"},"ok":true,"tool":"submit_pension_application"}],"transcript":[{"role":"citizen","text":"Namaste, main pension ke liye aavedan karna chahti hoon."},{"role":"assistant","text":"Namaste ji. Main Sewa Setu ka sahayak hoon. Kya aap naya aavedan karna chahti hain?"},{"role":"citizen","text":"Haan, naya aavedan. Mera mobile number hai nau zero zero zero zero zero zero zero zero ek."},{"role":"assistant","text":"Dhanyavaad ji. Aapke mobile par chhe ankon ka code bhej diya hai."},{"result":{"message":"An OTP has been sent to 9000000001. It is valid for 5 minutes.","mobile":"9000000001","sent":true,"validity_seconds":300},"role":"tool","text":"called send_otp","tool":"send_otp"},{"role":"citizen","text":"Code aa gaya hai."},{"role":"assistant","text":"Code sahi hai ji. Ab main kuch jaankari poochhunga."},{"result":{"mobile":"9000000001","verified":true},"role":"tool","text":"called verify_otp","tool":"verify_otp"},{"role":"citizen","text":"Pehle dekh lijiye, mera koi purana aavedan to nahi hai?"},{"role":"assistant","text":"Aapke is number par koi aavedan nahi hai ji."},{"result":{"found":false,"mobile":"9000000001","reason":"No application has been submitted from this mobile number."},"role":"tool","text":"called get_application_status","tool":"get_application_status"},{"role":"citizen","text":"Meri janm tithi chaudah August unnis sau iksath hai."},{"role":"assistant","text":"Aap pairaasath saal ki hain, aur Purvanchal ki nivasi hain. Aap yojana ke liye yogya hain ji."},{"result":{"age":65,"dob":"14/08/1961","eligible":true,"min_age":60,"reason":"Eligible: age 65 and resident of Purvanchal.","residency":"Purvanchal","state":"Purvanchal"},"role":"tool","text":"called check_eligibility","tool":"check_eligibility"},{"role":"citizen","text":"Mera poora naam Rukmini Devi hai."},{"role":"assistant","text":"Theek hai ji."},{"role":"citizen","text":"Main vidhwa hoon, mere pati ka dehant ho gaya tha."},{"role":"assistant","text":"Ishwar unki aatma ko shanti de ji."},{"role":"citizen","text":"Main Kathoni gaon mein rehti hoon."},{"role":"assistant","text":"Kathoni ji. Ab block bataiye."},{"role":"citizen","text":"Kaun kaun se block hain?"},{"role":"assistant","text":"Sonari, Rajapara, Dhemaji Pathar, Borgaon, Namti aur Khelua."},{"result":{"blocks":["Sonari","Rajapara","Dhemaji Pathar","Borgaon","Namti","Khelua"],"count":6,"state":"Purvanchal"},"role":"tool","text":"called get_blocks","tool":"get_blocks"},{"role":"citizen","text":"Borgaon."},{"role":"assistant","text":"Borgaon ji."},{"role":"citizen","text":"Mera khaate number solah sau chhabbis saat sau chhabbees sau tirpan hai, aur IFSC hai SBIN0003077."},{"role":"assistant","text":"Aapke bank ki jaankari sahi hai ji."},{"result":{"account_hint":"","account_number":"160062760653","account_ok":true,"ifsc":"SBIN0003077","ifsc_hint":"","ifsc_ok":true,"valid":true},"role":"tool","text":"called validate_bank_details","tool":"validate_bank_details"},{"role":"citizen","text":"Mere paas voter card hai."},{"role":"assistant","text":"Theek hai, voter card ko aayu praman ke roop mein likh raha hoon."},{"role":"citizen","text":"Haan, sab sahi hai. Aap aavedan bhej dijiye."},{"role":"assistant","text":"Aapka aavedan darj ho gaya hai ji. Aavedan sankhya aapko bhej raha hoon. Pandrah din mein nirnay hona chahiye."},{"result":{"app_no":"SSP26180798","applicant_name":"Rukmini Devi","block":"Borgaon","doc_path":"voice:VOTER_ID","id":100011,"message":"Application SSP26180798 received. It will be decided within 15 days; if it is not, it stands approved under the RTPS Act.","mobile":"9000000001","ok":true,"sla_days":15,"status":"PENDING"},"role":"tool","text":"called submit_pension_application","tool":"submit_pension_application"}],"village":"Kathoni"},{"age":54,"block":"Sonari","checks":[{"detail":"expected False, got False","label":"submit_pension_application returned ok=False","ok":true},{"detail":"check_eligibility said {'eligible': False, 'age': 54, 'dob': '15/03/1972', 'residency': 'Purvanchal', 'min_age': 60, 'state': 'Purvanchal', 'reason': 'The scheme is for citizens of 60 years and above; the applicant is 54.'}","label":"eligibility refused, with the age reason","ok":true},{"detail":"submit said {'ok': False, 'errors': ['applicant must be 60 years of age or above'], 'app_no': None}","label":"the forced submission was refused","ok":true},{"detail":"rows=0","label":"no application exists for this number","ok":true}],"dialect":"fast Hindi, slightly impatient","duration_ms":3312,"expectation":"Politely refused on eligibility, and NOTHING submitted: no row in the applications table for this number.","intent":"Insists that he is nearly a senior and should be allowed to apply.","mobile":"9000000002","name":"Bishnu Prasad","persona_id":"underage","started_at":"2026-10-31 12:19:00","status":"PASSED","tool_calls":[{"arguments":{"mobile":"9000000002"},"ok":true,"tool":"send_otp"},{"arguments":{"mobile":"9000000002","otp":"******"},"ok":true,"tool":"verify_otp"},{"arguments":{"mobile":"9000000002"},"ok":true,"tool":"get_application_status"},{"arguments":{"dob":"15/03/1972","residency":"Purvanchal"},"ok":true,"tool":"check_eligibility"},{"arguments":{"applicant_name":"Bishnu Prasad","bank_account":"201400883713","block":"Sonari","dob":"15/03/1972","doc_type":"VOTER_ID","gender":"Male","ifsc":"SBIN0003077","marital_status":"Married","mobile":"9000000002","village":"Lakhipur"},"ok":false,"tool":"submit_pension_application"}],"transcript":[{"role":"citizen","text":"Mujhe pension chahiye, jaldi."},{"role":"assistant","text":"Ji, main aapki madad karunga."},{"role":"citizen","text":"Number hai nau zero zero zero zero zero zero zero zero do."},{"role":"assistant","text":"Code bhej diya hai ji."},{"result":{"message":"An OTP has been sent to 9000000002. It is valid for 5 minutes.","mobile":"9000000002","sent":true,"validity_seconds":300},"role":"tool","text":"called send_otp","tool":"send_otp"},{"role":"citizen","text":"Code aa gaya."},{"role":"assistant","text":"Sahi hai ji."},{"result":{"mobile":"9000000002","verified":true},"role":"tool","text":"called verify_otp","tool":"verify_otp"},{"role":"citizen","text":"Pehle check karo koi aavedan hai kya."},{"role":"assistant","text":"Nahi ji, koi aavedan nahi hai."},{"result":{"found":false,"mobile":"9000000002","reason":"No application has been submitted from this mobile number."},"role":"tool","text":"called get_application_status","tool":"get_application_status"},{"role":"citizen","text":"Meri janm tithi pandrah March unnis sau bahattar hai."},{"role":"assistant","text":"Ji, aap chauvan saal ke hain. Yeh yojana saath saal se upar ke nivasiyon ke liye hai, isliye main aavedan aage nahi badha sakta. Aap saath saal poore hone par zaroor aaiye."},{"result":{"age":54,"dob":"15/03/1972","eligible":false,"min_age":60,"reason":"The scheme is for citizens of 60 years and above; the applicant is 54.","residency":"Purvanchal","state":"Purvanchal"},"role":"tool","text":"called check_eligibility","tool":"check_eligibility"},{"role":"citizen","text":"Nahi, aap abhi bhi likh do, main adjust kar lunga."},{"role":"assistant","text":"Maaf kijiye ji, main aavedan nahi bhej sakta. Aap saath saal ke hone ke baad zaroor aaiye."},{"result":{"app_no":null,"errors":["applicant must be 60 years of age or above"],"ok":false},"role":"tool","text":"called submit_pension_application","tool":"submit_pension_application"}],"village":"Lakhipur"},{"age":61,"block":"Namti","checks":[{"detail":"expected False, got False","label":"validate_bank_details returned valid=False","ok":true},{"detail":"expected True, got True","label":"validate_bank_details returned valid=True","ok":true},{"detail":"first validation said {'valid': False, 'account_number': '150026359', 'ifsc': 'SBIN00307', 'account_ok': True, 'ifsc_ok': False, 'account_hint': '', 'ifsc_hint': 'IFSC must be 11 characters: 4 letters, then 0, then 6 letters or digits. For example SBIN0003077.'}","label":"malformed IFSC caught before submission","ok":true},{"detail":"second validation said {'valid': True, 'account_number': '1500263590', 'ifsc': 'SBIN0003077', 'account_ok': True, 'ifsc_ok': True, 'account_hint': '', 'ifsc_hint': ''}","label":"corrected details validate","ok":true},{"detail":"ifsc='SBIN0003077'","label":"committed as PENDING with the corrected IFSC","ok":true}],"dialect":"Hindi, mixes up digits when reading them out","duration_ms":3220,"expectation":"The assistant catches the malformed IFSC and re-asks; the application is only submitted after the details validate, and the corrected values are what the portal holds.","intent":"Applies, but reads her IFSC and account number wrongly the first time.","mobile":"9000000003","name":"Kamala Devi","persona_id":"bad_bank_details","started_at":"2026-10-31 12:19:03","status":"PASSED","tool_calls":[{"arguments":{"mobile":"9000000003"},"ok":true,"tool":"send_otp"},{"arguments":{"mobile":"9000000003","otp":"******"},"ok":true,"tool":"verify_otp"},{"arguments":{"mobile":"9000000003"},"ok":true,"tool":"get_application_status"},{"arguments":{"dob":"02/06/1965","residency":"Purvanchal"},"ok":true,"tool":"check_eligibility"},{"arguments":{"account_number":"150026359","ifsc":"SBIN00307"},"ok":true,"tool":"validate_bank_details"},{"arguments":{"account_number":"1500263590","ifsc":"SBIN0003077"},"ok":true,"tool":"validate_bank_details"},{"arguments":{"applicant_name":"Kamala Devi","bank_account":"1500263590","block":"Namti","dob":"02/06/1965","doc_type":"SCHOOL_CERTIFICATE","gender":"Female","husband_name":"Ratan Das","ifsc":"SBIN0003077","marital_status":"Married","mobile":"9000000003","village":"Hatipara"},"ok":true,"tool":"submit_pension_application"}],"transcript":[{"role":"citizen","text":"Pension ke liye aavedan karna hai."},{"role":"assistant","text":"Ji, bataiye."},{"role":"citizen","text":"Mobile: nau zero zero zero zero zero zero zero zero teen."},{"role":"assistant","text":"Code bhej diya ji."},{"result":{"message":"An OTP has been sent to 9000000003. It is valid for 5 minutes.","mobile":"9000000003","sent":true,"validity_seconds":300},"role":"tool","text":"called send_otp","tool":"send_otp"},{"role":"citizen","text":"Code mil gaya."},{"role":"assistant","text":"Theek hai ji."},{"result":{"mobile":"9000000003","verified":true},"role":"tool","text":"called verify_otp","tool":"verify_otp"},{"role":"citizen","text":"Koi purana aavedan hai kya?"},{"role":"assistant","text":"Nahi ji."},{"result":{"found":false,"mobile":"9000000003","reason":"No application has been submitted from this mobile number."},"role":"tool","text":"called get_application_status","tool":"get_application_status"},{"role":"citizen","text":"Janm tithi do June unnis sau pausath."},{"role":"assistant","text":"Aap iksath saal ki hain, yogya hain ji."},{"result":{"age":61,"dob":"02/06/1965","eligible":true,"min_age":60,"reason":"Eligible: age 61 and resident of Purvanchal.","residency":"Purvanchal","state":"Purvanchal"},"role":"tool","text":"called check_eligibility","tool":"check_eligibility"},{"role":"citizen","text":"Naam Kamala Devi, gaon Hatipara, block Namti."},{"role":"assistant","text":"Theek hai ji."},{"role":"citizen","text":"Khaata number pandrah sau chhabbees sau paintees nau, aur IFSC SBIN00307."},{"role":"assistant","text":"Maaf kijiye ji, IFSC gyarah akshar ka hota hai, jaise SBIN0003077. Kripya dobara bataiye."},{"result":{"account_hint":"","account_number":"150026359","account_ok":true,"ifsc":"SBIN00307","ifsc_hint":"IFSC must be 11 characters: 4 letters, then 0, then 6 letters or digits. For example SBIN0003077.","ifsc_ok":false,"valid":false},"role":"tool","text":"called validate_bank_details","tool":"validate_bank_details"},{"role":"citizen","text":"Achha, IFSC SBIN0003077 hai, aur khaata number 1500263590 hai."},{"role":"assistant","text":"Ab sahi hai ji."},{"result":{"account_hint":"","account_number":"1500263590","account_ok":true,"ifsc":"SBIN0003077","ifsc_hint":"","ifsc_ok":true,"valid":true},"role":"tool","text":"called validate_bank_details","tool":"validate_bank_details"},{"role":"citizen","text":"School certificate hai mere paas."},{"role":"assistant","text":"Theek hai ji."},{"role":"citizen","text":"Haan sab theek hai, bhej dijiye."},{"role":"assistant","text":"Aavedan darj ho gaya ji, pandrah din mein nirnay hoga."},{"result":{"app_no":"SSP26750183","applicant_name":"Kamala Devi","block":"Namti","doc_path":"voice:SCHOOL_CERTIFICATE","id":100012,"message":"Application SSP26750183 received. It will be decided within 15 days; if it is not, it stands approved under the RTPS Act.","mobile":"9000000003","ok":true,"sla_days":15,"status":"PENDING"},"role":"tool","text":"called submit_pension_application","tool":"submit_pension_application"}],"village":"Hatipara"},{"age":70,"block":"Khelua","checks":[{"detail":"expected True, got True","label":"get_application_status returned found=True","ok":true},{"detail":"expected True, got True","label":"get_application_status returned has_active=True","ok":true},{"detail":"expected False, got False","label":"submit_pension_application returned ok=False","ok":true},{"detail":"expected True, got True","label":"submit_pension_application returned duplicate=True","ok":true},{"detail":"status lookup said {'found': True, 'mobile': '9000000004', 'applications': [{'application_no': 'SSP26864027', 'applicant_name': 'Hari Charan Das', 'status': 'APPROVED', 'block': 'Khelua', 'village': 'Borgaon Centre', 'submitted_at': '2026-10-31 12:19:07', 'decided_at': '2026-10-31 12:19:07', 'decided_by': 'admin'}], 'active': {'application_no': 'SSP26864027', 'applicant_name': 'Hari Charan Das', 'status': 'APPROVED', 'block': 'Khelua', 'village': 'Borgaon Centre', 'submitted_at': '2026-10-31 12:19:07', 'decided_at': '2026-10-31 12:19:07', 'decided_by': 'admin'}, 'has_active': True}","label":"existing approved application found","ok":true},{"detail":"submit said {'ok': False, 'app_no': 'SSP26864027', 'duplicate': True, 'existing_status': 'APPROVED', 'errors': ['an application is already active for this mobile number (application SSP26864027, status APPROVED)']}","label":"second submission refused as a duplicate","ok":true},{"detail":"rows=1","label":"exactly one application exists for this number","ok":true},{"detail":"status='APPROVED'","label":"the existing decision is untouched","ok":true}],"dialect":"Hindi, hard of hearing, repeats himself","duration_ms":2251,"expectation":"The existing application is found and reported, and no second live application is created.","intent":"Applies again, having forgotten that an approved pension is already running on his number.","mobile":"9000000004","name":"Hari Charan Das","persona_id":"duplicate_applicant","started_at":"2026-10-31 12:19:06","status":"PASSED","tool_calls":[{"arguments":{"mobile":"9000000004"},"ok":true,"tool":"send_otp"},{"arguments":{"mobile":"9000000004","otp":"******"},"ok":true,"tool":"verify_otp"},{"arguments":{"mobile":"9000000004"},"ok":true,"tool":"get_application_status"},{"arguments":{"applicant_name":"Hari Charan Das","bank_account":"641200935511","block":"Khelua","dob":"05/05/1956","doc_type":"BIRTH_CERTIFICATE","gender":"Male","ifsc":"SBIN0003077","marital_status":"Married","mobile":"9000000004","village":"Borgaon Centre"},"ok":false,"tool":"submit_pension_application"}],"transcript":[{"role":"citizen","text":"Pension ke liye aavedan karna hai."},{"role":"assistant","text":"Ji bataiye."},{"role":"citizen","text":"Number: nau zero zero zero zero zero zero zero zero chaar."},{"role":"assistant","text":"Code bhej diya ji."},{"result":{"message":"An OTP has been sent to 9000000004. It is valid for 5 minutes.","mobile":"9000000004","sent":true,"validity_seconds":300},"role":"tool","text":"called send_otp","tool":"send_otp"},{"role":"citizen","text":"Code aa gaya."},{"role":"assistant","text":"Theek hai ji."},{"result":{"mobile":"9000000004","verified":true},"role":"tool","text":"called verify_otp","tool":"verify_otp"},{"role":"citizen","text":"Dekho mera aavedan hai kya?"},{"role":"assistant","text":"Ji, aapke is number par pehle se ek aavedan hai jo sweekrut ho chuka hai. Isliye naya aavedan nahi ban sakta. Agar koi pending aavedan hota to aap use wapas le sakte the."},{"result":{"active":{"applicant_name":"Hari Charan Das","application_no":"SSP26864027","block":"Khelua","decided_at":"2026-10-31 12:19:07","decided_by":"admin","status":"APPROVED","submitted_at":"2026-10-31 12:19:07","village":"Borgaon Centre"},"applications":[{"applicant_name":"Hari Charan Das","application_no":"SSP26864027","block":"Khelua","decided_at":"2026-10-31 12:19:07","decided_by":"admin","status":"APPROVED","submitted_at":"2026-10-31 12:19:07","village":"Borgaon Centre"}],"found":true,"has_active":true,"mobile":"9000000004"},"role":"tool","text":"called get_application_status","tool":"get_application_status"},{"role":"citizen","text":"Phir main naya bana loon, koi baat nahi."},{"role":"assistant","text":"Maaf kijiye ji, ek hi jeevit aavedan ho sakta hai. Aapko naya banane ki zaroorat nahi."},{"result":{"app_no":"SSP26864027","duplicate":true,"errors":["an application is already active for this mobile number (application SSP26864027, status APPROVED)"],"existing_status":"APPROVED","ok":false},"role":"tool","text":"called submit_pension_application","tool":"submit_pension_application"}],"village":"Borgaon Centre"},{"age":68,"block":"Rajapara","checks":[{"detail":"status='PENDING'","label":"committed as PENDING","ok":true},{"detail":"husband_name='Madan Bala'","label":"late husband's name recorded","ok":true},{"detail":"marital_status='Widowed'","label":"marital status recorded as Widowed","ok":true},{"detail":"doc_path='voice:SCHOOL_CERTIFICATE'","label":"the document she actually holds was recorded","ok":true}],"dialect":"colloquial Purvanchal Hindi, calls the application 'darkhaast', says 'hum' for herself","duration_ms":4335,"expectation":"A PENDING application recording the late husband's name and the document she actually holds.","intent":"Applies as a widow; the assistant must notice she is widowed and ask for her late husband's name.","mobile":"9000000005","name":"Sabitri Bala","persona_id":"widow_local_dialect","started_at":"2026-10-31 12:19:09","status":"PASSED","tool_calls":[{"arguments":{"mobile":"9000000005"},"ok":true,"tool":"send_otp"},{"arguments":{"mobile":"9000000005","otp":"******"},"ok":true,"tool":"verify_otp"},{"arguments":{"mobile":"9000000005"},"ok":true,"tool":"get_application_status"},{"arguments":{"dob":"10/01/1958","residency":"Purvanchal"},"ok":true,"tool":"check_eligibility"},{"arguments":{"account_number":"1615158431","ifsc":"CNRB0004417"},"ok":true,"tool":"validate_bank_details"},{"arguments":{"applicant_name":"Sabitri Bala","bank_account":"1615158431","block":"Rajapara","dob":"10/01/1958","doc_type":"SCHOOL_CERTIFICATE","gender":"Female","husband_name":"Madan Bala","ifsc":"CNRB0004417","marital_status":"Widowed","mobile":"9000000005","village":"Nalbari Gaon"},"ok":true,"tool":"submit_pension_application"}],"transcript":[{"role":"citizen","text":"Hum darkhaast dena chahte hain, pension ke khatir."},{"role":"assistant","text":"Ji, main aapki darkhaast taiyar kar deta hoon."},{"role":"citizen","text":"Hamra number nau zero zero zero zero zero zero zero zero paanch hai."},{"role":"assistant","text":"Code bhej diya ji."},{"result":{"message":"An OTP has been sent to 9000000005. It is valid for 5 minutes.","mobile":"9000000005","sent":true,"validity_seconds":300},"role":"tool","text":"called send_otp","tool":"send_otp"},{"role":"citizen","text":"Aaya hua hai code."},{"role":"assistant","text":"Theek hai ji."},{"result":{"mobile":"9000000005","verified":true},"role":"tool","text":"called verify_otp","tool":"verify_otp"},{"role":"citizen","text":"Koi darkhaast pahle se hai hamra?"},{"role":"assistant","text":"Nahi ji, koi darkhaast nahi hai."},{"result":{"found":false,"mobile":"9000000005","reason":"No application has been submitted from this mobile number."},"role":"tool","text":"called get_application_status","tool":"get_application_status"},{"role":"citizen","text":"Hamra janm das January unnis sau attavan mein bhail."},{"role":"assistant","text":"Aap arsath saal ki hain, yogya hain ji."},{"result":{"age":68,"dob":"10/01/1958","eligible":true,"min_age":60,"reason":"Eligible: age 68 and resident of Purvanchal.","residency":"Purvanchal","state":"Purvanchal"},"role":"tool","text":"called check_eligibility","tool":"check_eligibility"},{"role":"citizen","text":"Naam Sabitri Bala. Hum vidhwa hain, babuji nahi rahe."},{"role":"assistant","text":"Bahut dukh ki baat hai ji. Aapke swami ka naam bata dijiye."},{"role":"citizen","text":"Unkar naam Madan Bala raha."},{"role":"assistant","text":"Theek hai ji, Madan Bala."},{"role":"citizen","text":"Gaon Nalbari Gaon, block Rajapara."},{"role":"assistant","text":"Rajapara ji."},{"role":"citizen","text":"Khaata solah sau pandrah sau chaurasi baasi, IFSC CNRB0004417."},{"role":"assistant","text":"Bank ki jaankari sahi hai ji."},{"result":{"account_hint":"","account_number":"1615158431","account_ok":true,"ifsc":"CNRB0004417","ifsc_hint":"","ifsc_ok":true,"valid":true},"role":"tool","text":"called validate_bank_details","tool":"validate_bank_details"},{"role":"citizen","text":"Janm praman ke khatir school chhutti certificate hai."},{"role":"assistant","text":"Theek hai ji."},{"role":"citizen","text":"Haan, sab theek hai. Darkhaast bhej dijiye."},{"role":"assistant","text":"Darkhaast darj ho gayi ji. Pandrah din mein nirnay hoga."},{"result":{"app_no":"SSP26310529","applicant_name":"Sabitri Bala","block":"Rajapara","doc_path":"voice:SCHOOL_CERTIFICATE","id":100014,"message":"Application SSP26310529 received. It will be decided within 15 days; if it is not, it stands approved under the RTPS Act.","mobile":"9000000005","ok":true,"sla_days":15,"status":"PENDING"},"role":"tool","text":"called submit_pension_application","tool":"submit_pension_application"}],"village":"Nalbari Gaon"},{"age":66,"block":"Sonari","checks":[{"detail":"expected False, got False","label":"check_eligibility returned eligible=False","ok":true},{"detail":"check_eligibility said {'eligible': False, 'age': 66, 'dob': '20/02/1960', 'residency': 'Bihar', 'min_age': 60, 'state': 'Purvanchal', 'reason': 'The scheme is only for residents of Purvanchal.'}","label":"eligibility refused on residency, not on age","ok":true},{"detail":"rows=0","label":"no application was submitted","ok":true}],"dialect":"Hindi, does not live in the state","duration_ms":1175,"expectation":"Refused on residency, and nothing submitted. Note: the portal's applications table has no residency column, so residency is enforced by the eligibility tool and the assistant's order, not by the submission check - this eval pins that behaviour down.","intent":"Lives across the border and asks whether he can still apply here.","mobile":"9000000006","name":"Mohan Lal","persona_id":"not_a_resident","started_at":"2026-10-31 12:19:13","status":"PASSED","tool_calls":[{"arguments":{"mobile":"9000000006"},"ok":true,"tool":"send_otp"},{"arguments":{"mobile":"9000000006","otp":"******"},"ok":true,"tool":"verify_otp"},{"arguments":{"dob":"20/02/1960","residency":"Bihar"},"ok":true,"tool":"check_eligibility"}],"transcript":[{"role":"citizen","text":"Pension mil sakta hai humein?"},{"role":"assistant","text":"Ji, pehle kuch jaankari chahiye."},{"role":"citizen","text":"Number nau zero zero zero zero zero zero zero zero chhah."},{"role":"assistant","text":"Code bhej diya ji."},{"result":{"message":"An OTP has been sent to 9000000006. It is valid for 5 minutes.","mobile":"9000000006","sent":true,"validity_seconds":300},"role":"tool","text":"called send_otp","tool":"send_otp"},{"role":"citizen","text":"Code aa gaya."},{"role":"assistant","text":"Theek hai ji."},{"result":{"mobile":"9000000006","verified":true},"role":"tool","text":"called verify_otp","tool":"verify_otp"},{"role":"citizen","text":"Janm tithi bees February unnis sau saath hai."},{"role":"assistant","text":"Ji, aapki aayu theek hai, lekin yeh yojana sirf Purvanchal ke nivasiyon ke liye hai. Isliye main aavedan aage nahi badha sakta."},{"result":{"age":66,"dob":"20/02/1960","eligible":false,"min_age":60,"reason":"The scheme is only for residents of Purvanchal.","residency":"Bihar","state":"Purvanchal"},"role":"tool","text":"called check_eligibility","tool":"check_eligibility"}],"village":"Bhagalpur"}],"started_at":"2026-10-31 12:18:55","total":6}